In pursuing its Mission, the Bonfiglioli Group's guiding principles are to:
- guarantee constant respect for the quality requirements of the product and service offered;
- achieve and constantly improve the satisfaction of the customer and of all the internal and external interested parties;
- adopt a style of leadership aimed at giving full value to and involving human resources as well as sharing company objectives;
- administer the company on the basis of the identification, monitoring and management of important processes and their interrelation system;
- continuously improve competitiveness by adopting processes that are effective for achieving the set goals and efficient in terms of use of human, material and economic resources;
- support the growth of its suppliers, which is to be achieved through adequate evaluation, assistance and collaboration programmes;
- integrate respect for the environment, environmental protection and the protection of the health and safety of its workers with process management;
- implement a transparent decision-making mechanism based on objective data made available through a system that monitors important process parameters and performance indicators.
The President's staff of BONFIGLIOLI pledges to support and implement this Quality Policy by using primarily a Management System compliant with the UNI EN ISO 9001:2000 regulation, thus ensuring the achievement of what has been drafted in this Manual.